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Product updates

Product Updates sits at the foot of the sidebar, in a group of its own. Everyone on your team sees it and can open it.

The page has two tabs: Product Updates and Roadmap.

Product Updates

The Product Updates tab is a timeline, most recent first. Each entry carries a date, the product area it belongs to, a type, a title and a short description of what changed and why. An entry still in beta also carries In BETA.

The type tells you what kind of change it is:

Type

What it covers

Major Release

A substantial piece of work across several screens

New Feature

Something you could not do before

Improvement

An existing feature doing its job better

Quality of Life

Small friction removed

The Type filter also offers Pre-release.

Product areas match how the app is organised: Scheduling & Booking, Payments & Revenue, Customer Experience, Mission Control, Reporting & Intelligence, Grazi AI, Schedules & Sessions, Services & Products, Team & Resources, CRM & Pets, Automations, Communications, Packages & Courses and Platform.

Some entries carry a small working demonstration of the change, or a screenshot, so you can see the screen rather than picture it. Try it opens that screen in Petboost. See how it works opens the feature's page on the Petboost website.

Find a change that affects you

To narrow the timeline, use the search box and the filters above it.

  1. To search, type in the search box.

  2. To filter by product area, open Product Area and choose one or more areas.

  3. To filter by type, open Type and choose a type.

  4. Optional: open Sort and set Group By to Product Area, Update Type or Quarter.

  5. To start over, select Clear.

For example, filter to the areas you use most, such as Scheduling & Booking and Payments & Revenue, and skip the rest. The badge above the timeline counts how many updates match. Each area you choose shows as a chip under the filters, and selecting the chip removes it. On a wide screen, the summary card beside the timeline counts updates By Type and By Area, and selecting an area there filters to it.

Sort also sets Sort By (Date, Product Area or Update Type) and the Direction, Newest First or Oldest First. Petboost remembers your sort in this browser. Clear resets the search, the areas and the type, not the sort. When nothing matches, the page reads No updates match your filters, with Clear Filters to reset them.

Ask Grazi what it means for you

Use this when an entry sounds relevant but you are not sure whether it changes anything on your account.

  1. On the banner at the top of Product Updates, select Ask Grazi.

Grazi looks up your settings and services, then picks up to three recent updates you should use or turn on, with one line on why and where to click.

Roadmap

The Roadmap tab shows the work by financial year and quarter, with Q1 running from July to September. Each item is marked Shipped, In Progress or Planned. It is a statement of intent, not a commitment to a date. A quarter can move and an item can be dropped.

Use it to decide whether to build a workaround or wait. If something you need is not on it, tell us on 1800 291 005, or select Get Help, then Speak with the team.

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