Overview
Configure your business profile, branding, booking settings, notifications, payments, and policies.
Settings Guides
Billing & Subscription
Billing Overview - Plan comparison, pricing, and subscription management
Subscription Waiver - How to achieve $0/month (Pro Status)
Billing FAQ - Common billing questions
Booking & Customer Experience
Booking Configuration - General booking settings and customer experience
Booking Links & Deep Linking - Create direct links to services and packages
Automation & Workflows
Automatic Actions - Automated booking, payment, and communication workflows (Business Pro/Max only)
Communications
Notifications - Email and SMS notification settings
Payments
Payment Settings - Stripe integration, payment methods, and fee configuration
Card Reader Setup - In-person payments with Stripe Terminal
Growth & Retention
Conversion Tracking - Google Ads, Meta Pixel, and GA4 IDs on the booking form
Referral Program - Rewards for referring other pet businesses to Petboost
Bulk Operations
Bulk Operations - Update multiple services, team members, or blocked times at once
Legal & Policies
Policies & Paperwork - Terms, cancellation policies, and waivers
Kiosk Mode - Front-desk tablet for check-in, booking, and walk-in terms
Launching
Launch Wizard - Step-by-step guide to going live on Petboost
General
Getting Started - Initial settings setup
Enterprise Multi-Location - Multi-location management and Enterprise HQ
FAQ - Common questions about settings
Quick Links
Settings groups its cards under five headings. Type in Find a setting at the top to filter them, for example "opening hours". If nothing matches, select Ask Grazi.
Group | Card | What It Controls |
Taking bookings | Booking Settings | Online booking on or off, instant confirmation, who customers can pick |
Taking bookings | Duration & Timing | How much notice you need, the gaps between bookings, padding |
Taking bookings | Automatic Actions | Start, complete, invoice and charge bookings without touching them |
Messages | Notifications | Every text and email your customers and your team get, and when |
Messages | SMS | Two-way texting, your dedicated number, text credits |
Money | Pricing & Payments | Deposits, card fees, bank details on invoices, in-person payments |
Money | Stripe Payouts | When Stripe pays you, your payout bank account, payout history |
What customers see | Your Booking Page | Show or hide sections, the questions at the bottom, the order, the page title |
What customers see | Opening hours | The hours customers see, weekday rates, special dates |
What customers see | Business Details | Name, phone, email, address, about, badges, announcement |
What customers see | Branding | Logo, colours, font, photos, social links |
What customers see | Policies & Paperwork | Cancellation policy, terms and conditions, waiver, vaccination rules |
What customers see | Fields & Forms | What you must know about a pet and owner before they can book, intake forms |
Team and account | Roles & Permissions | What each role can see and do |
Team and account | Trips Booster | Run planning, Magic Optimise, routes and the vehicle log book for visits at the customer's address |
Team and account | Recommendations | Tools and courses we recommend |
Trips Booster shows only when your business has a service at the customer's address and Trips is switched on for your account.
Other pages businesses look for here:
Page | What It Controls |
Billing | Plan selection, pricing, subscription waiver status |
Booking Links | Direct links to services and packages |
Card Reader | Stripe card reader setup for in-person payments |
Branding > Conversion tracking | Google Ads, Meta, and GA4 IDs on the booking form |
Referral Program | Rewards for referring other pet businesses to Petboost |
Bulk Operations | Mass updates to services, team, blocked times |
Kiosk Mode | Front-desk tablet check-in, booking, and walk-in T&Cs |