Use TV View to show the day on a large screen in your business. It shows every pet still to finish today, where they are up to and what just changed. It only displays information: nobody can check a pet in or change a booking from the TV.
What you need
A way to get the page onto the TV, and a device signed in to Petboost. The screen stays signed in as the person who opened it, so use a staff login with no more access than the screen needs.
Your TV gets it from | Works from | Stays tied up |
HDMI cable | A laptop or mini PC, or a phone or tablet with a video adapter | The connected device |
Apple TV | An iPhone, iPad or Mac on the same Wi-Fi | The iPhone, iPad or Mac, which has to stay on the page |
Chromecast | Chrome on a computer, or an Android phone, on the same Wi-Fi | The computer or phone, which has to stay on the page |
Apple TV has no web browser and Chromecast has nothing to sign in with, so both show the screen of the device sending to them. A spare iPad or an old laptop works well. An iPhone or iPad cannot send to a Chromecast without a third-party app, and an Android phone or a Windows computer cannot send to an Apple TV.
Start TV View
Sign in to Petboost at Mission Control on the device you will use.
Open the account menu: your business name or logo at the top of the sidebar.
Under Quick Copy Links, select TV View. The TV preview page opens on any device and shows today's board as it will look on the TV.
Under How will it get to your TV?, select HDMI cable, Apple TV or Chromecast. Follow the steps shown for your device.
Select the size of your TV in inches. Petboost uses it to set the text size.
Under Layout, select Columns or In progress and Up next.
Under Group by, choose how the board splits the day.
Choose what shows, and whether to play notification sounds. The preview changes as you go.
Select Start TV View.
If This device cannot do that shows under step 4, the device you are on cannot send to that kind of TV. Choose another way, or use another device from the table above.
Mirroring a phone or tablet needs it sideways. If it is upright, the board shows Turn this screen sideways. A phone or tablet is wider or narrower than a TV, so the preview shows the bars the TV will show.
If the toolbar says This screen may go to sleep, turn off sleep on the device.
What shows on the board
Part | What it shows |
Status counts | How many pets are Pending, Confirmed, In Progress and Done, in the same colours as the rest of Petboost |
Pets | Every pet not finished yet, in one column per team member, room or service. Each card is its appointment status colour |
Spotlight | On busy days only, when the cards are too small for detail: one pet at a time with a large photo |
The day | The day across the hours under a line of times. Each block shows the start time, pet name and breed. Off until you turn it on |
News ticker | A moving strip along the bottom: what just happened, pets with add-ons, who is starting, finishing and going home |
When a new booking, request, move, cancellation, form, message or pack comes in, it shows as a banner across the top of the board for 10 seconds. This needs Notifications to be switched on for your business. Payments and other notifications stay off the board.
Amber text on a card means its start time has passed and nobody has pressed start. A business that has not pressed start for anyone today does not see it.
Group by has the same options as Group by on the calendar: None, Team Members, Resources, Services and Categories. Select Team Members and Resources together to show both. A pet shows once: in its team member's column, or in its resource's column when no team member is assigned. Until you choose, the board picks team members, then resources, then services, whichever splits today into 2 to 8 columns.
In progress and Up next layout
This layout replaces the columns and Spotlight with two rows. The top row is In progress. The bottom row is Up next. Each row shows how many pets it holds, and a row with no pets closes so the other takes its space. The rest of the board stays the same.
One card in each row opens like a run sheet row: the pet's photo and name, its status, breed, service and add-ons, then its time, team member and resource, plus badges for a birthday, an initial visit, going home today and mobile. With Customers can see this screen turned off, the card also shows the owner's name and any care labels. After the number of seconds you set, the next card opens. Choose 5, 8, 10, 15 or 20 seconds under Seconds each card stays open. The default is 8.
The text on an open card sizes itself to fit, so a pet with few details reads larger. Past 3 add-ons or 2 care labels, the card shows a + count. Pets in the same group sit together in each row. When a row has more pets than fit, its last tile shows how many more are to come, and the next pets slide in as the open card reaches them.
Notification sounds
Turn on Play notification sounds on the TV to play a sound with each new notification banner. Each kind of notification uses the same sound as in the Notification Centre. Sounds are off by default, and this option shows only when Notifications are switched on for your business.
The sound plays through the TV when the device is sending sound to it, so turn the TV's volume up. If the board reloads, sound returns after one press on the device or remote.
The cards grow to fill the screen on a quiet day and shrink on a busy one so every pet still fits. On the busiest days names read from about 5 metres. When even the smallest cards do not fit, the column changes page every 10 seconds and shows which page it is on.
The ticker, Spotlight and the opening cards stop moving on a device set to reduce motion.
Prices, payments, notes, phone numbers and the words of a message never show on the board.
Change what shows
Move the mouse, tap the screen or press a key on the keyboard or remote to show the toolbar. It hides again after 8 seconds. Select Change set-up to go back to TV preview.
What shows turns each panel on or off.
Layout switches between Columns and In progress and Up next, and sets how long each card stays open.
Group by splits the board the same way as the calendar.
Sound turns notification sounds on or off.
How it looks is Light by default, in Petboost's colours. Choose Dark for a dim room or a screen with glare.
Customers can see this screen is on by default. Turn it off on a screen in a staff-only area to add owner surnames and care labels.
Each device remembers its own choices.
Exit TV View
Select Exit TV View on the toolbar to return to Mission Control. You stay signed in. Pressing Esc on a keyboard goes back to TV preview.
If the board looks out of date
If the board shows Cannot reach Petboost. Trying again when it opens, it could not load today yet. It keeps trying, so check the internet connection on the device.
The board updates by itself. If it loses contact with Petboost for more than 3 minutes, a line at the top says when it was last up to date. Check the internet connection on the computer.
If the login expires, the screen goes to the login page. Sign in again and open TV View.