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Add Petboost to Your Home Screen

There is no app to search for in the App Store or Google Play. Petboost is a mobile web app: you open business.petboost.com in your phone's own browser and add it to your home screen from there. It takes about 30 seconds. The icon is called Petboost Business, and from then on it opens full screen like any other app.

Before you start

  • Use your phone's own browser: Chrome on Android, Safari on an iPhone or iPad. A link opened from Instagram, Facebook, TikTok or an email app opens inside that app instead, and its menu has no Add to Home Screen. See Get out of the Instagram or Facebook browser below

  • Sign in to Petboost in the browser first, then add it

When Petboost offers to install itself

On a phone or tablet browser tab, Petboost shows Get Petboost on your Home Screen after you have been signed in for a short while.

  • Select Install Web-app. On Android, Chrome may show its own install sheet. Otherwise Petboost shows the steps for your device, then One more step: tap the bell to turn on push notifications.

  • Select Dismiss & Stop Showing if you do not want it. It does not show again on that device.

  • Close it without choosing, and it shows again in two weeks.

Add Petboost on Android with Chrome

Chrome is the recommended browser on Android.

  1. Open Chrome, the round red, yellow, green and blue icon, and go to business.petboost.com. Sign in.

  2. Tap the three dots at the top right of the screen.

  3. Tap Add to home screen. On some phones it says Install app.

  4. If Chrome asks you to choose, tap Install. Do not choose Create shortcut: a shortcut opens Petboost inside Chrome with the address bar showing.

  5. Tap Install to confirm.

The Petboost Business icon appears on your home screen and in your app list. Open Petboost from that icon from now on.

Add Petboost with Samsung Internet

  1. Open business.petboost.com in Samsung Internet, the purple planet icon, and sign in.

  2. Tap the menu button, the three lines at the bottom right.

  3. Tap Add page to, then Home screen.

  4. Confirm the name and tap Add.

The Petboost icon appears on your home screen.

Add Petboost on an iPhone or iPad with Safari

Safari is the recommended browser on Apple devices.

  1. Open Safari, the blue compass icon, and go to business.petboost.com. Sign in.

  2. Tap the share button, the square with an arrow pointing up. On an iPhone with iOS 26 or later, tap the three dots at the bottom right first, then Share. On an iPad, the share button is at the top right.

  3. Scroll down the share menu, or tap View More, and tap Add to Home Screen.

  4. If Open as Web App shows, leave it on.

  5. Tap Add at the top right.

The Petboost Business icon appears on your home screen. Tap it to open Petboost full screen. The install video shows these steps on an iPhone: How to add Petboost to your home screen.

Add Petboost on an iPhone or iPad with Chrome

  1. Open business.petboost.com in Chrome and sign in.

  2. Tap the three dots to open the Chrome menu.

  3. Scroll down the menu and tap Add to Home Screen.

  4. Confirm the name and tap Add.

The Petboost icon appears on your home screen.

Check it worked

Tap the Petboost Business icon. Petboost opens full screen with no browser address bar. If the address bar shows, the icon is a shortcut or bookmark rather than the app:

  1. Press and hold the icon and remove it.

  2. Open business.petboost.com in your browser again.

  3. Add it again with the steps above. On Android, choose Install, not Create shortcut.

Get out of the Instagram or Facebook browser

A link opened inside an app such as Instagram, Facebook or TikTok opens in that app's own browser, whose menu has no Add to Home Screen. Signing in there goes round in a circle, so when you try, Petboost shows Almost there... instead.

  1. On the Almost there... screen, press and hold the button.

  2. Tap Open Link to reopen the same address in Safari or Chrome.

  3. If the hold does nothing, select Or copy link manually, then paste the address into your own browser.

Once Petboost is open in your own browser, add it to your home screen as above and the problem stops happening.

The full-screen experience

Opened from its icon, Petboost runs full screen:

  • No browser address bar, which leaves more of the screen for your business

  • No browser navigation buttons. Swipe to go back

  • Its own icon, easy to find among your apps

Open Petboost from the icon each time. A bookmark opens it in the browser with the address bar showing.

Updates

Petboost updates without an app store. When a new version is out, a New Version button appears, and selecting it loads the new version. Otherwise the update loads the next time you open Petboost after closing it. Fixes reach you without waiting for an app store review, and there is nothing to update by hand.

Petboost keeps its own files on your device, so it takes up little storage and opens quickly. Your appointments and customers load over the internet, so it needs a connection.

Use Petboost on several devices

Add Petboost to each device you use, such as your phone for managing on the go, a tablet for a larger calendar, and a reception iPad for check-in and check-out. Every device works from the same account. A booking made on your phone shows on the tablet the next time the tablet's calendar loads.

Tips for mobile use

  • Swipe from the left edge to go back on an iPhone or iPad, or use the back button on Android

  • Mission Control is designed for a phone and lists the day's appointments

  • Find Pet, under Quick Actions, finds a customer or pet

  • Push notifications are switched on business by business. If your business has them, turn them on for each device in My notifications. On an iPhone or iPad they reach only the home screen app, never a browser tab. See Mobile App FAQ

Troubleshooting

Add to Home Screen is not in the menu

  • In Safari, the option is in the share menu. Scroll down or tap View More to find it. On iOS 26 or later, the share button is inside the three dots at the bottom right

  • In Chrome on Android, look for Add to home screen or Install app. Visit Petboost and sign in first, then reload the page if neither shows

  • If you opened the link from Instagram, Facebook or TikTok, you are in that app's browser. Get out of it first, as above

Petboost opens in the browser instead of full screen

This happens when you open it from a bookmark instead of the home screen icon, or when the icon was not added correctly.

  1. Remove the current shortcut or icon.

  2. Add Petboost to your home screen again, as above.

  3. Tap the new icon, not a bookmark.

Content is not loading

  • Check your internet connection

  • Close Petboost and open it again

  • Sign out and sign back in if the problem continues

The icon looks wrong or is missing

  1. Remove the home screen shortcut.

  2. Clear your browser cache.

  3. Add Petboost to your home screen again.

Related documentation

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