Petboost supports bulk business-wide public holiday and closure management, so you do not need to ask support to create blocked time for you. Use Public Holidays for named Australian public holidays, loaded from Google Calendar, and Close for a day on the same page for any other day or short week you close. For a continuous multi-day shutdown, such as a Christmas and New Year break, use Bulk Blocked Time instead: see Business closures & multi-day breaks below.

Public Holidays is not in the sidebar. Open it at https://business.petboost.com/public-holidays, from the tools menu on Schedules & Sessions with Public Holiday Manager, or from Manage public holiday hours on Settings > Business Details > Hours.

Close for a day is also a card on All Settings, under What customers see, which opens this page.

Each team member's Leaves & Restrictions tab and each resource's Blocked Times tab also has a Public Holidays card, with Magic Load Public Holidays, for applying holidays to that one team member or resource.

To close for a day that is not a public holiday, or for up to 31 days in a row, use Close for a day. It does three things in one go: your booking page shows Closed on those dates, every team member gets leave, and every resource gets a block, so nobody can book.

Each leave and block is labelled Closed for the day and covers the hours that team member or resource works that day, or the whole day when they have no hours that day. Leave and blocks already in place are skipped. When it finishes, the dialog says how many were added and names any team member or resource it could not block, so you can close the dates again to retry them.

Closing never cancels or moves a booking. The bookings on those dates stay as they are, and the dialog lists them: select a booking to open it and cancel it if you need to.

If your business hours are not set up, your booking page cannot show Closed, and the dialog says so. The leave and blocks are still added. With no team members or resources, nothing is blocked and customers still see Closed.

Closed days from today on show under Days you are closed, with Reopen on each.

Reopen removes only Closed from your booking page for that day. The leave and blocked time stay on your team and resources. To open the day for bookings, remove them on each team member's Leaves & Restrictions tab and each resource's Blocked Times tab.

Do this at the start of each year, or whenever you want next year's holidays on your calendars. Holidays are not applied automatically: nothing runs in the background to block them for you.

The list shows national holidays plus the holidays of your selected state. Petboost loads the official Australian holiday calendar from Google and filters out observances, keeping only actual public holidays. The fetch needs an internet connection. If it fails, Could not fetch holidays shows with Retry.

Each holiday left Closed all day creates a full-day block labelled Public Holiday - {holiday name} on every team member and resource you selected. Every enabled holiday, open or closed, is saved as your holiday hours on your showcase page, and the page shows them within a minute. When the apply finishes, Holidays Applied confirms it, and the results show how many blocked time entries were created and how many were already in place.

If your business hours are not set up, the page shows Business hours not set up with Set business hours. Until you set them, applying holidays only blocks out your calendars, and holiday hours do not appear on your showcase page.

Re-applying a holiday updates its showcase hours. Duplicate blocked time entries are skipped automatically, and the apply dialog says how many of the holidays were applied before.

Use the card on a profile when only one person or resource observes a holiday.

The card applies the blocked time to that team member or resource only. When all upcoming holidays are applied, it says All upcoming holidays applied.

After you apply holidays from a team member's Leaves & Restrictions tab or a resource's Blocked Times tab, the card lists the holidays it applied under Check each date for existing appointments to cancel. Select a date to see any overlapping appointments and cancel them one by one.

Applying from the main Public Holidays page creates the blocked time but does not show a conflict review. After applying, check your calendar for appointments on the holiday dates, then reschedule or cancel them.

For a whole-business shutdown over a date range, such as closed from 25 December and reopening on 4 January, use Bulk Add Blocked Time, not a support request.

Existing appointments on those dates are not cancelled automatically. After applying, check your calendar, then reschedule or cancel any bookings that still fall inside the closure.

Holiday rates are set in Settings > Pricing & Payments > Holiday & weekend rates, not on this page: see Holiday and weekday pricing. The card at the top of this page shows your public holiday rate, with Edit rate (or Set a rate when there is none) to open it. An enabled holiday that charges a rate shows it as a badge in its row.

Applying holidays here keeps every rate: a holiday you already have keeps its rate, and a new one takes your public holiday rate. It saves only your holiday hours and your state, so your opening hours, special dates and rates stay as they are, even if they were changed in another tab while this page was open.

A holiday rule is more specific than a weekday rate or a special-dates range. If a date has a holiday rule, that rule decides. A holiday with no rate set does not take a school-holiday or Saturday rate that also covers the date.