Open Business Hours from Schedules & Sessions: open the settings menu and select Business Hours. The same editor is on All Settings as Opening hours, which opens Business Details on its Hours sub-tab. There, Publish Changes saves it instead of Save Business Hours. Only Owner Admins and Admins can open either.
Public holiday hours and blocked time live on the Public Holidays page. Every rate, for public holidays, days of the week and date ranges, is set in Settings > Pricing & Payments > Holiday & weekend rates: see Holiday and weekday pricing. Charging more on holidays or weekends? at the top of this page opens it with Open rates.
Set your opening hours
The weekly template is the hours pet owners see on your showcase page and booking form.
Open Business Hours.
Optional: to start from a common week, open Quick templates and choose Mon-Fri 9am-5pm, Mon-Fri 8am-6pm or 7 Days 9am-5pm.
Under Weekly Schedule, switch each day on to open it, or off to show it as Day off.
Open a day and set the start and end time of its shift. Select Add Shift for a second set of hours on the same day, or switch on 24 Hours.
Optional: to give other days the same hours, open the day's menu and select Copy to Other Days....
Select Save Business Hours.
These hours are display hours. Team member and resource rosters still control who can take a booking. The bar at the foot of the page reads You have unsaved changes until you save, then All changes saved. If Petboost pre-filled your hours from your team's rosters, Please confirm these hours asks you to check them and save.
Add special dates
Special dates cover a date range such as a Christmas break, the school holidays, or a seasonal schedule, with different opening hours or closed. To charge a different rate on those dates, see Holiday and weekday pricing.
Open Business Hours.
Under Special Dates, select Add Special Dates.
Choose the Start Date and the End Date.
Optional: enter a Label, such as Christmas Break.
Under Hours on these dates, change the hours customers see. The days start as your usual weekly hours. Switch every day off to show the range as closed.
Select Add Special Dates.
Select Save Business Hours.
A date can sit in only one special-dates range. If the dates overlap, Please fix these before saving names the existing range.
Each range shows its label, its dates, whether customers see those dates as open or closed, and any rate bookings take. When a range has a rate, its dialog shows it with Edit rate, which opens Holiday & weekend rates. Changing the hours keeps the rate. Select Edit, then Update Special Dates. To remove a range, select the bin, then Delete Special Dates; a range with a rate loses its rate too, and the dialog says so. Either way, select Save Business Hours afterwards. Removing a range does not change team or resource rosters.
Closed dates
A new special-dates range starts with your usual weekly hours.
If the range should show as closed on your showcase page and booking form, turn every day off. The dialog notes that these dates show as closed on your showcase page.
A closed special-dates range changes only what customers see: team and resource rosters still take bookings on those dates. To close for a day or a short week and stop bookings in one go, use Close for a day on Public Holidays, which shows the dates as Closed and adds leave and blocks for everyone.
Public holidays on this page
Under Public Holidays, the next five public holidays show what customers see on each: its hours, or Closed. A holiday's hours replace your usual hours and any special dates on that day. Select Manage Public Holidays to change them on the Public Holidays page. With none set, Set Public Holidays opens that page.
Saved hours, special dates and public holidays show on your showcase page within a minute.
When your team is blocked out but the showcase page shows you open
When your whole team and every resource are blocked out on a day your showcase page still shows as open, Your booking page shows you open names the dates. It checks your public holidays, and any other date in the next 90 days. It appears on this page, in the Bulk Add Blocked Time results, and on each team member's Leaves & Restrictions tab and each resource's Blocked Times tab.
Select Show as Closed to show those dates as closed to customers. A public holiday on that date switches to Closed. Any other date becomes a closed special date under Special Dates. Your blocked time does not change. On this page the warning shows only when there are no unsaved changes.