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Business Hours

Settings > Business Details > Hours is where you set the opening hours shown on your showcase page, standing weekday rates, and special-date ranges (hours, a rate, or both).

Public holiday blocked time and holiday rates live on the Public Holidays page. How rates are charged is in Holiday and weekday pricing.

Display hours

The weekly template is the hours pet owners see on your showcase page and the hours the booking form treats as open.

  1. Open Settings > Business Details > Hours.

  2. Set each weekday to open or closed, and add the shifts for that day.

  3. Select Publish Changes. On the standalone Business Hours page, select Save Business Hours.

These hours are display hours. Team member and resource rosters still control who can take a booking.

Weekday rates

To charge a different rate on a standing weekday, such as every Saturday, open the Weekday rates section and turn on that day. Set a percentage or a fixed amount, a customer-facing label, and which services it applies to. Settings > Pricing & Payments shows how many weekday rates and special dates you have set, with Open Hours to come back here.

A Saturday that is also a public holiday takes the holiday rate, not the Saturday rate.

Special dates

Special dates cover a date range such as a Christmas break, the school holidays, or a seasonal schedule. You can set different opening hours, a different rate, or both.

  1. Open Settings > Business Details > Hours.

  2. Select Add Special Dates.

  3. Optional: turn on Special pricing to charge a different rate for bookings on these dates.

  4. Choose the start and end dates and an optional label.

  5. Hours start as your usual weekly hours. If this range is different, change a day. If it should show as closed, turn every day off.

  6. Select Add Special Dates, then publish your settings or select Save Business Hours.

Special-date ranges cannot overlap. If they do, shorten one range or split this one.

Closed dates

A new special-dates range starts with your usual weekly hours.

If the range should show as closed on your showcase page and booking form, turn every day off.

If special pricing is on and every day is off, Petboost shows a red alert. Select Use usual hours to copy your weekly template back into the range.

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