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Business details

Settings > Business Details holds the legal identity of your business, the words pet owners read about you, and your opening hours. An owner or admin changes it. A service performer or service supporter cannot open Settings at all.

The page has three sub-tabs: Details, About and Hours. Changes on any of them are held until you select Publish Changes at the bottom of Settings.

Details

Basic Information carries the identity Petboost uses on invoices, receipts and your Stripe account.

  1. Open Settings > Business Details.

  2. Stay on the Details sub-tab.

  3. Edit Business Name, Business Phone, Business Email and Billing Address.

  4. Select Publish Changes.

Business Name is the name pet owners see on your booking page, in emails and on SMS. Billing Address is described in the app as the business address for billing and legal purposes, and it is not the address customers come to. Venue addresses live with each location.

Fields you cannot edit here

Business Structure and ABN are set when the account is created and are read-only. ACN (Optional) can be entered once, and locks after it is saved. Each of these fields has a copy icon, so you can lift the value into a form or a supplier record without retyping it. Tapping a locked field copies it too.

To correct a Business Structure or an ABN, contact us on 1800 291 005 or through the in-app chat.

Start Appointment Calendar on

Start Appointment Calendar on decides which day your calendar week begins. Choose Monday or Sunday. The setting changes every week-based view, including the calendar, the Me page week and the Week View reporting tab.

About

The About sub-tab writes the content of your public booking page. Everything on it is customer-facing.

Business Description is your own words about the business. Keep it under 160 characters and it renders as a short blurb above your services. Go over 160 and it becomes a full About section that pushes your service tiles down the page, which Petboost warns you about while you type. The hard limit is 2,000 characters.

Badges are short chips on your booking page or on a team card. Pick an icon for each one. Leave Show on listing selected to put the chip on the page, or select Show on team cards and tick the people it belongs to.

Amenities are the facilities you offer, picked from a fixed list. They show on your booking page.

Announcement is one short notice on your booking page, such as a holiday closure. To have it disappear by itself, set Expiry Date (Optional) and Expiry Time. Leave both blank and the announcement stays until you clear it.

Hours

The Hours sub-tab is the same weekly template, weekday rates and special dates you get on the standalone hours page. See Business Hours for the full detail, and Public Holidays for holiday closures and holiday rates.

Where this information shows

What you set

Where it appears

Business Name

Booking page, customer emails, SMS sender identity

Business Phone, Business Email

Booking page contact details

Billing Address

Invoices and account records

Business Description, Badges, Amenities, Announcement

Your public booking page

Start Appointment Calendar on

Every week view in the app

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