The same week also opens from Working Hours on a team member's or resource's own page. Changes wait in Pending Changes until you select Publish Changes, apart from a run of repeating special dates and leave, which save straight away.

Set the weekly pattern once. Petboost repeats it every week until you change it.

A day switched to Working reads No sessions, and takes no bookings, until you add a session to it. For example, a groomer's week might look like this:

A session is a block of the day when appointments can start, with its own start and end time and number of pets at a time.

Use Pets at a time when one day needs a different number, for example a groomer who takes 4 pets at a time on Wednesdays instead of 6.

A trainer who works 8:00am to 12:00pm, takes a long break, then works 3:00pm to 6:00pm has two sessions that day: add one for each block. Appointments start only inside a session, so the gap between them takes no bookings. To see sessions on the calendar, open Group By on Appointments, choose Team Members or Resources, and switch on Show session overlay.

Copy one day's sessions onto other days of the same team member's or resource's week.

The copy overwrites the sessions already on the days you choose. Day actions also holds Clear All Sessions.

The weekly roster in the team member and resource create wizards, and on Business Hours, has its own Copy weekday button. It opens Copy weekday configuration, where Copy From and Copy To copy one weekday onto others.

Copy a whole week from one team member or resource onto others, for example to give a new team member the same hours as a colleague.

This copies the weekly schedule, the special dates and the public holiday settings, and replaces the default working hours of each schedule you tick. There is no Copy Schedule button.

Tip: Set up one team member's week first, then copy it to each new team member and adjust.

Special dates replace the default hours for a date range only, for example longer hours over summer or a school holiday roster.

Special dates take precedence over the default hours in their range. Leave and blocked time inside the range still apply.

A special date needs at least one working day with a session: Stage for Publishing stays off until one day has one. To close for a period, such as Christmas week, block the time instead. Bulk Block Time in the settings menu on Team Members blocks the whole team at once.

These are common special dates:

A repeat makes a run of special dates in one go, such as every second Saturday. It always ends, after a number of times or on a date.

A repeat saves straight away. It does not wait for Publish Changes. To change or delete the rest of the run later, select one of them and choose This and the N after it. See Setting up your sessions.

Special dates at the top of Schedules & Sessions shows a month with every team member and resource on it. Each day shows the sessions that really run that day: the normal hours, or the special dates that replace them. Week goes back to the weekly rosters.

You can create or edit several special dates before you publish. Each one stays pending until you select Publish Changes.

Select Special Dates on one team member's or resource's week to see the same month for just that schedule.

Session rules decide what one session takes: which services, which pets, and whether customers see its name. For example, a session can take only quick services on Saturday mornings, or only small dogs on Fridays.

With Show on booking page on, pet owners see the label instead of the start time, which helps them choose between sessions such as puppy-only mornings and all-breed afternoons. Show on booking page appears only once the session has a label, and clearing the label switches it off. Labels work the same on resource sessions, such as rooms or vehicles. Advanced options also holds 24 Hours, Same-family booking and Fixed start times.

Leave blocks a team member's time, so Petboost does not offer them for new bookings in it.

Leave has no type, request or approval step, and it saves straight away. If the team member has bookings in that time, Appointment conflict detected lists them, and Petboost adds the leave without cancelling them unless you choose to. When a team member does not show for a time, the availability troubleshooter marks them On Leave if leave covers it. Repeating leave and public holidays are in Working Hours & Leave Management.

Resources, such as rooms, equipment and vehicles, have the same week, sessions and special dates. On Schedules & Sessions, choose Resources to see only their weeks, or open Working Hours on the resource's own page. For maintenance or cleaning, add time on the resource's Blocked Times section. See Working Hours & Blocked Times.

Yes. Use special dates for a date range, and turn on Repeat these special dates for a pattern such as every second week.

They stay where they are. A change to working hours applies to new bookings, so move or reassign any booking that now falls outside the hours yourself.

No. Only an Owner Admin or an Admin can change working hours. A Service Performer can view Schedules & Sessions but not change it, and a Service Supporter cannot open it.

As far ahead as you need.

Tip: Set holiday hours two to three months ahead.

Blocked time is time off inside working hours, such as a lunch break or a vet appointment. A change to working hours is a lasting change to the week. Special dates sit between the two: different hours for a set date range.

Need help? Contact support or select Get Help in your dashboard to chat with our team.