Only users with the Owner Admin or Admin role can open Service Categories. From Services, open the settings menu and select Manage Categories.
A category is presentation. It does not change pricing, duration, eligibility or which team member can deliver a service, and it does not decide where an add-on shows.
Set the order of your tabs
Category order lists each category that holds at least one service a pet owner can book: a service that is not archived, is not an add-on or a course lesson, and has Online booking switched on. That order is the tab order on your booking page.
Open Service Categories.
Drag a row in Category order into position.
The order saves as soon as you drop the row. The first global category in the list leads your booking page title and link preview, unless you write your own title on Your Booking Page. Categories you created yourself are skipped there, because their names describe your menu rather than what pet owners search for. To write the title yourself, see Change your page title and description.
Each row shows the category's chip and, when services use it, a green badge counting them. Select the badge for Services using this category. Select the service to Change Category. Edit opens the service.
Global Categories
Global Categories are the system categories Petboost ships, covering the usual pet services. Each is badged System with a lock: you cannot rename, recolour or delete one. You can still drag the ones you use into the order you want, in Category order.
Create your own category
Create a custom category when your services do not sit comfortably in a system one, such as a package of workshops or a seasonal range.
Open Service Categories and select New.
On Name & Description, enter the Category Name, and a Description (optional) if the name alone is not clear enough.
Select Next.
Optional: on Images & Colours, upload an Icon (optional) and a Background Image (optional).
Under Badge Colour, pick the Primary Colour for the badge text. Petboost generates the background tint from it, and Badge Preview shows the chip.
Select Next.
On Review & Publish, check the name, the images and the Badge Preview, which shows the Primary and Background colours, then select Create Category.
Next stays off until the category has a name. While you have no custom categories, Create First Category under Your Custom Categories opens the same editor.
Leave the icon and the image empty and the category falls back to the default artwork, shown as Using default icon and Using default image. Nothing breaks. After an upload, Use Default goes back to the default.
Move a service to another category
A service has one category. Choosing a different one unassigns it from the category it is in and assigns it to the one you choose.
Open Service Categories.
On the category the service is in, select the green badge that counts its services.
Select Change Category.
In Move Service, the service's current category is named at the top. Select one of the other categories.
Under Where pet owners will see it, check that the service will be unassigned from the current category and assigned to the one you chose. The price, the length and who can book it stay the same. Select Move Service. Petboost confirms with Service moved.
If the service is already in the only category, select New.
To set the category while you are editing the service:
Open Services, select Manage on the service, then Manage Service.
Open the Basic Info tab.
Choose the category in Service Category.
Select Publish Changes, tick the box in Before You Publish, then select Publish Changes.
The category you created appears in Category order once a service a pet owner can book uses it.
A new service cannot be created without a category, and Petboost needs one to book a stay or to change a booking. Keep every service you sell in a category.
Edit a category
Your Custom Categories lists the ones you made. Each row has a pencil to edit it and a bin to delete it. Global categories have neither.
Open Service Categories.
Select the pencil on the category's row. Edit Category opens with the same three steps.
Make the change, then select Next until Review & Publish.
Select Save Changes.
Delete a category
Deleting is permanent: the dialog says it cannot be undone. Move the services out of the category first, because a category that still has services in it cannot be deleted.
Open Service Categories.
Select the bin on the category's row.
In Delete Category, select Delete Category.
If services still use it, you get Cannot delete category, naming how many services use it and up to three of them. Move those services with Change Category on this page, or from their Basic Info tab, then delete.