The toolbar above the bookings holds the search box, Group by, Options, Filter and Reset, and they work the same in every view. Everything here narrows or arranges the bookings for the date or week at the top of the page. Cancelled bookings, no-shows included, stay hidden unless you switch on Cancelled under Status.

Search when you are looking for one pet or one owner.

Search matches the owner's name, the pet's name and words in the booking's notes. Capitals do not matter and part of a name is enough, so "bel" finds Bella, and a first name and surname together, such as "Sarah Mitchell", find the owner. It does not match service names, phone numbers or email addresses: to find a pet by the owner's phone number or email, use Find Pet in Actions, and to see one service, use Service Category or Service Type under Filter.

Search covers only the bookings on the date or week in view, and matching bookings keep their place in every view, in their group in List or their column in Workflow. The search box clears when you leave or reload the page, and Reset clears it too.

On a phone, select Search in the bar at the bottom of the screen. Search opens full screen, and lists your Recent Searches while the page stays open.

Filter to narrow the bookings to a status, a team member, a room or a kind of booking.

A section shows only when the bookings on the dates in view have something to filter in it, and each option carries a count. Switching on several options in one section shows bookings that match any of them. Options in different sections narrow each other, so a booking has to match every section you use.

The number beside Filter counts the options switched on, and a rose dot marks the button while any filter is on. The search box is not counted, Time Range, Appointment Location and Has Addons count one each, and a severity under Pets with Special Needs counts once for each attribute it covers. Your filters stay on in this browser, even after you reload the page, until you switch them off, select Clear All or select Reset.

On a phone, select Filters in the bar at the bottom of the screen for the same Filters, full screen.

Group the bookings by what you are working through, such as the status for check-ins or the team member for sharing out work.

Each view opens with its own grouping until you change it: Start time on Pets, Run Sheet and Photos, Appointment status on List, Team Members & Resources on Roster, Resource on Stays and Course on Courses. Roster takes one grouping at a time, from Team Members & Resources, Start time, Team Member and Resource. Only groups that hold bookings are shown, and a rose dot on Group by means a grouping is on.

Mission Control remembers the grouping for each view separately, and one sort order for all of them. A rose dot on Options means the sort is not Arrival Time. Options also holds Colour Mode (Appointment Status, Service Category, Service, Team Member or Resource), View Colour Key, Card content and Colour Major & Special Care Event Cards? (Always, Until checked in or Never). The colour choices are shared with the Appointments calendar.

On a phone, select Group in the bar at the bottom of the screen, on the Appointments tab. Group & Sort holds the same groupings and Sort By with Arrival Time, Pet Name, Service Name and Internal Notes; Roster has no sort there. Select Done to close it.

In week view, choose the days you want, such as only the days you are open or the weekend.

A filled button is shown and an outlined one is hidden, and a white dot marks today. The last day switched on cannot be switched off. For the current week, the days from today to Saturday start switched on, and for any other week every day starts on, in both cases only the days your team members or resources work. Moving to another week, or selecting Reset, puts the defaults back. The eye button hides the row again; on the compressed header, the row starts hidden.

Choosing Week View also switches on the Weekday grouping, which Day View switches off.

Reset puts the toolbar back to how it starts, when the bookings are hard to read or something is missing.

Reset clears the search and every filter, sets Sort By to Arrival Time, Colour Mode to Appointment Status and Colour Major & Special Care Event Cards? to Never, on List or Pets puts that view's grouping back to its default, switches off the Weekday grouping, and in week view puts the default weekdays back. It leaves the view, the date and your hidden views as they are.

In the browser you use, Mission Control keeps your filters, the grouping for each view, the sort order, the colour choices, the view, Day or Week, and the date you were on unless you chose Go back to Today under On page load always. The search box and a phone's Recent Searches are not kept. A private or incognito window keeps none of it.

These combinations use the controls above.

For what needs action, such as unpaid bookings or pets with a birthday, use Attention Required. See Attention System. For who is arriving or leaving in the next 90 minutes, use Coming & Going Soon in the sidebar. See Dashboard Intelligence & Analytics.

Each section you use narrows the bookings further, so two sections together can leave nothing in view. Select Filter to see what is switched on, switch off one section at a time, or select Clear All.

A severity under Pets with Special Needs counts once for each attribute it covers. Open Filter to see every option that is on.

Check that the booking is on the date or week at the top of the page, and in week view that its day is switched on. Search matches names and notes, not phone numbers, email addresses or service names. A filter can also hide the booking: select Reset and search again. A cancelled booking shows only with Cancelled switched on under Status.

They show in week view only. In week view, select the eye button beside the date to bring the row back.

At least one day stays on. Switch on another day first.

Each view keeps its own grouping, and opens on its default until you change it there.

You do not need to. Mission Control keeps your filters, groupings and sort order in the browser you use until you change them. There are no named sets of filters to save or switch between, and a private window keeps nothing.