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Grooming History

Overview

The Grooming History tab on a pet's profile displays a visual timeline of every completed grooming appointment, including the date, services performed, team member, session notes, and photos. Use it to see a pet's grooming journey at a glance and to spot patterns across seasons.


When This Tab Appears

The Grooming History tab appears on pet profiles when your business either signed up with pet grooming as a service category or has at least one service in the grooming category.


What the Timeline Shows

Each entry on the timeline represents a completed or paid grooming appointment for the pet. Entries are sorted newest first and displayed as cards along a vertical timeline.

Each card includes:

  • Date with day of the week

  • Grooming service names performed during that visit

  • Team member name and avatar (if available)

  • Session notes from the customer-visible business notes

  • Photos from the business note attachments, displayed as a thumbnail grid

Click any photo to open a lightbox with full-size browsing.


Seasonal Filtering

Filter the timeline by Australian meteorological season to compare grooming patterns across different times of year:

Season

Months

Summer

December, January, February

Autumn

March, April, May

Winter

June, July, August

Spring

September, October, November

Pill buttons at the top of the timeline show All plus each season with a visit count. Seasons with no visits are hidden. Select a season to filter the timeline to just those visits.

This is useful for tracking seasonal coat changes, comparing grooming frequency across seasons, or reviewing how a pet's style has evolved over time.


Empty State

If the pet has no completed grooming appointments, the timeline shows: "No grooming history yet. Completed grooming appointments will appear as a timeline."


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