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Kiosk Mode

Turn a tablet at the front counter into a customer self-service screen. Clients check in, book, and agree to your terms on the device. They cannot open the rest of your business account.

Use this when owners will not complete paperwork on their own phone, or when you want walk-in check-in without handing over your login.


How to start Kiosk Mode

  1. Open the account menu (your business name or logo at the top of the sidebar)

  2. Under Quick Copy Links, tap Kiosk Mode

  3. Read the staff exit code, then tap Enter kiosk mode

The tablet opens a full-screen screen at https://business.petboost.com/kiosk. There is no sidebar and no access to appointments, customers, or settings.


What clients can do

The client enters their mobile number. Then they can:

  • Check in for today's appointment, if it is Confirmed. A Pending booking shows the check-in button, but check-in fails with Check-in failed. Accept Pending bookings before the client arrives

  • Book a new appointment if they have no Pending or Confirmed appointment today

  • Review {your business} terms & your details - agree to your terms and update their profile on the tablet

New clients (number not on file) go straight into signup with their number already filled in.

This is the walk-in path for terms and conditions. Do not look for a "capture signature" button on the Paperwork tab. Paperwork stores agreements that have already been accepted. Staff can still Fill for owner or Copy Link on an intake form if you need a form completed at the desk.

If the customer is not at the desk, do not use kiosk mode. They see your terms first thing when they log in. To text a request, open Mission Control > Attention Required > Terms Not Agreed. See Chase unsigned terms for upcoming bookings.


Staff exit code

Tap Staff exit in the bottom corner and enter 7139.

Exiting signs the device out on purpose. Sign in again to get back to your account. That is so a client cannot leave kiosk mode and land in your bookings.


Idle timeout

If a client starts booking or signup and walks away, the tablet signs itself out after 5 minutes of inactivity. A 60-second warning appears first, with Extend for 5 min. After sign-out it returns to the kiosk welcome screen for the next person.

The check-in screen returns to the phone number screen after 90 seconds of inactivity.


Before you hand the tablet over

Lock the tablet to this screen with the device's guided access setting:

  • iPad: Guided Access

  • Android: Screen Pinning

That stops clients browsing away from the kiosk screen.


Branding

There is no separate "kiosk branding" page. The kiosk uses what you already set for the business:

  • Logo

  • Hero image

  • Brand colours

Change those in Settings (business profile / branding). The kiosk picks them up the next time you open it.


Frequently Asked Questions

How do I get a walk-in client to sign my T&Cs?

Start Kiosk Mode, ask them to enter their mobile, then tap Review {your business} terms & your details.

Can they book from the kiosk?

Yes, if they have no Pending or Confirmed appointment today. If they have one, they see check-in instead, plus the terms button.

I forgot the staff code. What is it?

7139. Same code on every account. Exiting still signs the device out.

Is this the same as sending a form link?

No. A form link is for intake questions on the owner's own phone. Kiosk Mode is for the salon tablet: check-in, booking, and agreeing to your business terms in person.

How do I chase a customer who is not at the desk?

Do not open kiosk mode. They see your terms first thing when they log in. To text them, open Mission Control > Attention Required > Terms Not Agreed and tap Send SMS request. See Chase unsigned terms for upcoming bookings.


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