The calendar opens on the last view used in that browser. A blue dot on the view button means something is hiding bookings from the calendar: a status tab other than Show All, hidden weekend days, or Show blocked time, Show multi-day appointments, Show regular appointments or Show group courses switched off.

Change the view when you need more detail on one day, or a wider look at the week or month.

Timeline shows a row for each team member or resource when the calendar is grouped. The view panel has four parts: View, Show on the calendar (blocked time, cancelled, declined, refunded and multi-day appointments, buffer time and weekend days), How it looks (Colour Mode, Card content, care colouring, Combine pets from one owner, Time slots, Calendar hours and Stack Mode, which only appears on Day and Week) and When you drag (Silent Drag and Drag Lock).

To hide weekends on Week or Month, switch on Hide weekend days under Show on the calendar, then choose Both, Saturday or Sunday. The days are hidden whether or not they have bookings.

With Show multi-day appointments switched off, stays and other bookings that run across days are left out of every view, Month included, and out of the pet, service, revenue and status counts at the top of the calendar.

Move between dates with the arrows beside Today, which step by the current view. Today returns to the current date, and the date field opens a calendar to pick any date. Swiping does not change the date.

The calendar has these keyboard shortcuts. Press ? to see them in Petboost.

Group the calendar to give each team member, resource, service or category its own column.

Team Members and Resources combine: choose both for a column per person and a column per resource. None, Services and Categories replace whatever was chosen. Arrange Columns By orders the columns Alphabetical, Busiest First or Custom. Drag and drop still works within groups. Once team members are chosen, the Group By button shows their photos, the first few then a count of the rest. Once the calendar is grouped, Group By also has Column Options, which hold Show Total Capacity and the switch for the column of bookings with nothing to group them by. Show Total Capacity does not change the column headers: it turns each count in the resource list further down Group By into bookings over capacity.

To change one day's hours without opening the roster, switch on Show session overlay in Group By with Team Members or Resources chosen. Each session shows a tab with its time at the top of the column.

Bookings already on the calendar stay where they are. When a special date covers the day, select the date at the top of the column to edit that date's sessions.

A grooming business with an assistant and a groomer can see both columns at once, for example bathing, drying, brushing, nails, paw pads and desheds in the assistant's column, and clipping, scissoring, styling, difficult dogs and puppy first grooms in the groomer's.

Each team member appears as a separate column, with appointments in the column of the person assigned. To fit every column on screen, choose Fit in the view settings. To give each column more width, choose Scroll. Petboost remembers your choice. Seeing both columns side by side shows the gaps in either one and your total capacity when you have help, the way a schedule board on the wall does. A second monitor helps.

Appointment cards take their colour from Colour Mode, in the panel under the view button: Appointment Status, Service Category, Service, Team Member or Resource.

When the colour mode is Appointment Status, cards use these colours:

Cancelled cards are struck through unless a cancellation fee is still owed. Cancelled, declined and refunded appointments are hidden unless Show cancelled appointments, Show declined appointments or Show refunded appointments is on, under Show on the calendar. If Colour major and special care cards is Always or Until checked in, major care shows solid red and special care solid amber in every colour mode. For Team Member and Resource, the colour is set on each team member or resource.

Cards also show a recurring icon when the appointment is part of a recurring series, a warning badge when it needs attention, such as unpaid or special care, the pet's photo and the assigned team member's photo.

With Team Member or Resource, each card takes that team member's or resource's own colour, set on their profile.

With no colour set, the summary card reads Not set - cards use slate, and those appointments show in slate. Remove Colour takes a colour off. The form for a new team member or resource has the same field, as Calendar Colour (Optional) with Set Calendar Colour.

In these colour modes a cancelled appointment is still struck through, unless a cancellation fee is owed, and a paid appointment still shows a solid green Paid badge. Mission Control and Trips use the same Colour Mode in the same browser.

Card content sets which details each appointment card shows, and in what order. The calendar and the Mission Control cards share one layout, saved in that browser.

Preview shows the card as it looks on the Calendar or in Mission Control. Select Reset to Default to go back to the standard card.

For the birthday countdown, a detail that has gone missing, and the full list of layouts, see Customise Appointment Cards.

When an appointment has more than one service, the card names every service, in booking order.

The status tabs above the calendar show each status with the number of appointments and their total value. Only statuses with appointments in view appear, beside Show All.

When no booking on screen is Pending but some are waiting from today on, a Pending bookings button shows how many. Select it to jump to the first day with one.

The search matches the pet's name, the customer's name, email and phone, the service, the team member, the address, the status and the breed. Partial matches work and case does not matter: John finds John Smith and Johnny. Matching text is highlighted on the cards, and the search stays in the address bar, so a refresh keeps it. Press Esc to clear it.

Drag Lock stops accidental rescheduling by drag and drop. It is on by default.

With Drag Lock on you can still select an appointment to open it and create new appointments, but you cannot drag an appointment to move it or change its length. It suits busy days, staff who should only look, and touch screens, where an accidental drag is common. For a Service Supporter, Drag Lock is always on, and the panel says so. Silent Drag, beside it, decides whether moving a booking by dragging texts and emails the customer: when it is on, they are not told.

Reset All clears every filter, shows every team member, resource and service again, goes back to today in Day view, sets Group By to None, turns Drag Lock back on and returns the display options to their defaults. Save Current Configuration, in the same menu, keeps up to 3 set-ups you can switch between. The Reset menu also holds On page load always, which sets whether the calendar opens on the date you left it or on today; Download, for admins (Run Sheet PDF, CSV of This View, All Future Appointments and All Past Appointments), which is also at the foot of the view menu; and Keyboard shortcuts. On a phone the same menu is Manage in the bottom bar.

Select a card to open the appointment. A course card opens the course. On a computer, right-click a card for a menu of what you can do next. What it offers depends on the status, and includes View Appointment, Open in New Tab, Accept Appointment and Decline Appointment, Edit Appointment, Reschedule Appointment, Check In, Check Out & Pay and Mark Complete & Pay Later, Issue Refund, Cancel Appointment and Mark as No Show. On a stay, daycare or boarding booking it also offers Add Belongings, to record what the pet arrived with.

You can accept, decline, check in, cancel, or mark no-show on more than one card at once. This changes each selected visit only. It does not end a recurring series.

To cancel a recurring series instead, see Pause or cancel a recurring series. To cancel many bookings for one customer, see Cancel many appointments at once.

Use Bulk Blocked Time on the calendar when you need the same block on more than one team member or resource. Team Members and Resources call it Bulk Block Time.

The same dialog opens from Bulk Block Time in the settings menu on Team Members or Resources. For public holidays and longer closures, see Bulk Blocked Time.