A course has three parts: the course template (the blueprint), a published course (real dates and a class list) and its lessons (each session). Create group programmes on Courses, not as services on Services, and enrol pets from Courses: the Appointments New Appointment form does not list courses.

Start with Creating your first course template, and see what separates a course from a service.

Courses is in the sidebar under What you sell. Once your business has an upcoming course it moves up beside Appointments, and Service Performers and Service Supporters always find it there.

The New menu on Courses holds every course action:

Each course template also has a card at the top of Courses with its Upcoming, In Progress, Pets Enrolled and Pets Graduated counts. The card's switch shows only that template's courses, and its Manage menu holds Manage Template, Publish New Course, New Booking, Copy Booking Link and Copy Magic Embed.

Courses opens on List. To see fixed course lessons and rolling class sessions day by day, select Timeline. On List, choose Fixed Courses, Rolling Classes or Graduates. Petboost remembers your choice on that browser.

The timeline starts on this week and shows 2 Weeks, scrolled to today. Choose Week or Month to change the span, the arrows to move through the dates, and Today to come back. Today's date is highlighted. When nothing runs in the dates shown, select the Show button to jump to the next date that has a lesson or an open session. When nothing is coming up, it jumps back to the last lesson instead.

Each fixed course and each rolling class with something in the dates has its own row, in the order they first run. When both kinds are on screen, the rows sit under Fixed Courses and Rolling Classes headers that stay in view as you scroll, each with its number of rows. A fixed course's row shows the template name when it differs, when the course starts (before it starts) or how many lessons it has left (once it has started), and when it ends.

Lesson cards and session cards look and read the same. Each card shows:

The card's colour follows its status, as on the Appointments calendar. Select a lesson card or a course name to open the course, or a rolling class name to open its class schedule on Schedules & Sessions, where its weekly sessions and special dates are set.

The search finds courses and rolling classes by name, pet or owner. On the timeline, the status tabs and the Filters menu count and list only the courses with a lesson in the dates shown, and on List only the courses its Time Frame shows. When both kinds are on screen, Filters also has Course Types, to show Fixed Courses, Rolling Classes or both. The status tabs and the other filters apply to fixed courses. Filter Dates, Time Frame and the sort order apply to List only.

A rolling class session shows on the dates it runs: its weekly sessions plus any special dates. A class that runs every second Saturday shows a gap on the weeks it does not run. When the class schedule is blocked at a session's time, the session card turns grey and shows Closed with the blocked time's name. When a block covers the whole day, or every session that day is closed, such as on a public holiday, the whole day is greyed in that class's row and shows the block's name once.

If a class runs on fewer dates than you expect, check its class schedule's weekly sessions and special dates cover those dates. If a class has no row, check its rolling class is not archived, and that its class schedule's weekly sessions or special dates offer the class's lessons.

To see every pet that has finished a course, open Courses, select List, then Graduates. A pet appears once its fixed course has finished, or once it has attended every lesson in a rolling class. A pet that finished two courses appears once for each.

Search the list by pet, owner or course. Filters narrows it by Animal type, Breed and Card on file, and by Course type when you run both fixed courses and rolling classes. The sort menu orders it by Pet name, Graduated, Start date, Owner or Course. With nobody finished yet, the list shows No graduates yet.

Select a session card to see who is enrolled. Each pet shows its owner and its booking status; select one to open its booking.

When a session with pets enrolled is rescheduled, each pet's booking moves with it, one at a time, even if the new time is over its places. Tell the customers about the new time is on by default; switch it off to move the bookings without notifying the customers. If a booking cannot move, the dialog lists it with Open, so you can move it from the booking.

Rescheduling, adding or removing a session changes that date only. A session on a special date is changed on that special date. A session that repeats weekly gets a special date for that one date, and the weekly sessions do not change. Removing a session cancels no booking and sends no message, because nobody is enrolled.

The session uses the class's own services and places, and pet owners can book it straight away.

On a computer, drag a lesson card or a session card to another day in its own row, from today on. The move opens already set to that day:

Create a template once for each programme you run. It sets the name, price, session duration, capacity and number of lessons.

A course also needs someone to teach it and somewhere to hold it. Set up instructors on Team Members and course locations on Resources. The full walkthrough is Creating your first course template.

Publish a course to give a template real dates, an instructor and a location, and to open it for enrolments.

Once published, the course is open for enrolments. Publishing Courses covers availability conflicts and every field.

Enrol Pet, in the Manage menu of a course on Courses, opens the same form with that course's template chosen. Each course shows its places left, and the Temporarily Reserved Places tab on the course's own page holds places back for a customer who is still deciding. When a course fills, publish another from the same template, or raise the template's Maximum Capacity if your space allows it. Managing Course Enrollments covers the whole form.

Pet owners enrol themselves only when the template's Booking Settings has Online booking switched on. On your public booking form they tap Courses, not Services.

Course Enrolment opens a shorter panel, Enrol pet(s) in a course, with every field on one page. It shows once your business runs courses.

Course Enrolment is also under Quick Actions in the sidebar, and in the quick actions on a phone.

Course lessons are appointments, so they show in every Mission Control view beside your other bookings.

On a phone, the Courses card sits on the Overview tab and course lessons on the Appointments tab. With no course due, the card reads No courses scheduled and offers Enrol in Course.

See Course Lifecycle for what each stage allows.

Creating a course template creates its lesson service for you. Services does not list it: the template's own tabs hold the rest, Pricing & Payments and Duration & Timing for the price and session length you set when you created it, Team Members for the instructors, and Who Can Book for the age, breed and other rules that decide which pets can enrol.

Instructors are your team members. Check Availability checks the instructor against every lesson when you publish, and their working hours and capacity are on Team Members. Course locations are resources: Check Availability flags a pre-saved location already in use at a lesson's time, and each course can run at a different one. Set them up on Resources.

Each enrolment books lessons for the pet, so they sit on the customer's profile on Customers & Pets and on the calendar on Appointments. Check-ins and the course notepad track each pet's attendance and progress.

Your business-wide Booking Settings, Notifications and Automatic Actions sit in Settings, and each course template has tabs of the same names for its own courses.